The Dealing with Conflict Instrument

Welcome to the Dealing With Conflict Instrument (DWCI). To begin this assessment, you will need to answer all 15 questions on the DWCI Scoring Sheet. Do not begin this assessment until instructed by your facilitator, or, if you are using this as a self-study tool, begin when you are ready.

You may broaden this assessment by receiving feedback on your conflict-handling style from your peers, managers, subordinates, clients, and other individuals with whom you interact on a regular basis. You can incorporate their feedback using the DWCI 360-Degree Feedback set. This additional information will give you insight into how others perceive you when resolving conflicts.


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